Job Description and Application

Post Date: 10/21/2021

Job Title: IT Specialist

Location: Wichita, KS

Position Type: Full-Time, Salary

Pay Range: Depends on Experience

Travel Required: 0% – 10%

Overview: Our growing company is currently seeking an IT Specialist. The IT Specialist is intended as a diverse role to include Industrial Manufacturing IT, Internal IT, Database, and Programming. Ideal candidates will have a wide range of IT skills to support both internal and external customers. At TEC, our most valued asset is our people. We strive to attract and retain talented professionals by investing in employee growth and development. We focus on promoting teamwork, engagement, collaboration, and creativity. Our family culture and positive atmosphere allows work to be fun and enjoyable.

Essential Functions

  • Designs and manages a range of applications, services, networks, and solutions that support TEC customers, partners, vendors, and employees
  • Administers and provides support for servers, cell phones, desk phones, desktop computers, laptops, printers, routers, switches, firewalls, software deployment, security updates, and patches
  • Performs the role as ‘internal point person’ for TEC’s external IT support company and works together to resolve any IT related user issues
  • Manages complex projects and work of varying scope/impact, takes ownership of diagnosing and resolving complex user issues, follows up on and continuously communicates status updates for users while protecting client data
  • Provides technical expertise to end-users regarding optimal set-up of software, hardware and network use
  • Develops policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution, and resolution
  • Documents, tracks, and monitors the problem to facilitate a timely resolution and performs follow up with users to ensure the issue has been resolved
  • Trains users in various software applications and complex network-related procedures
  • Enforces and monitors the company’s network security and ensures availability to specific users
  • Trains and supports new and existing TEC employees as necessary

Desired Qualifications and Technical Skills

  • Network design and management
  • TCP/IP design, implementation, and management
  • HMI Software Installs, Configuration, Documentation (IP’s, SCADA/Client, Connectivity, Logins) and Support
  • Microsoft Office 2016 and Office 365 Software and License Management
  • Cloud
  • Software and Hardware Inventory/Licensing Management
  • Automation Software
  • Hyper V and VM Management
  • Relational Databases (Access, MS SQL)
  • Excel Power User (Macro writing preferred, pivot tables, formulas)
  • Backup and Configuring Dell Desktop and notebook computers for new employees, server setup and management
  • Android Cell Phones
  • Microsoft Teams for Business and Azure AD Connect Gateway
  • Network Policy and Access Services (LDAP for protected Wifi access and VPN Authentication)
  • Industrial Software License Management

Soft Skills

  • High moral-based work ethic and trustworthy
  • Excellent time management skills and ability to multitask and prioritize
  • Resourceful and can find answers to tough questions through research and determination
  • Positive and clear communication skills
  • High-level attention to detail, administrative skills, problem-solving skills and highly organized
  • Self-directed and can work independently, with little or no guidance and direct supervision

Qualifications

  • Degree (Preferred) in Related Field and/or
  • 5-7 years relevant experience
  • Must have Industrial Manufacturing Experience

Affirmative Action/EEO Statement

TEC Systems Group, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status or any other protected factor under federal, state, or local law.

This job description is not intended to be all-inclusive. All personnel may be required to perform duties outside of their normal responsibilities from time to time, or as needed.

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